- We respect your privacy at all times - The privacy of your information is very important to us. We value the strong relationship we have with you. As a matter of company Policy, Aussie Bush Hats & Oilskins will never sell or share your information with any third party.

Because of the nature of our business, it is necessary to obtain personal information for the purpose of completing a purchase. We will, however, not be unduly intrusive nor obtain or use information in an inappropriate manner. We will only ask for and use personal information we reasonably need to conduct our business.

It is important for us that you have confidence knowing we handle information responsibly as it is our paramount policy. We have been Mail Ordering since March 1990 and we have built a strong repeat customer base. Many of you have visited our Retail Outlets and visited us again and again on our website.

Your access and control. In accordance with the privacy law, we give you access to your personal information so you can correct misinformation or check dispatch information.

Aussie Bush Hats & Oilskins online store supplies you with a secure session within our shopping checkout process. You will notice a padlock icon on the base of your browser when you enter through to the checkout. This indicates that all information entered in the session is secure.

Your Credit Card Information is Safe. We do not transfer your details to any third party for their commercial use. Our online system automatically encrypts all your details using the latest SSL encryption standard. Payments can be made using Visa, Mastercard, Bankcard, American Express, Diners, PayPal, Western Union and Telegraphic bank transfers.

If you prefer to order using a bank cheque or Money Order, contact us to organise alternative payment. We will contact you via email or telephone to organise the completion of your order.

Currency - We will bill your credit card in Australian dollars and your card company will convert the charges for you. Our website displays currency conversions in other currencies as a guide only. Your credit card provider will calculate the actual amount.

Please note our prices are in Australian Dollars and do not include GST. 10% GST is payable on orders within Australia only.

You don't need to be a member to shop online on our website. Once you order at Aussie Bush Hats & Oilskins if you decide to join our mailing list, you will be able to receive our Newsletter with the latest additions and specials that we offer, as well as other benefits including, a quick checkout process, promotions and specials. Many of our customers contribute news and pics to our Newsletter.

Founded in 1990 we have 5 retail outlets in the Cairns area (the sunny part of Australia). As a successful and long established retailer, we have built a reputation as the most successful bush outfitter in Australia. Our 16 years involvement in Retail, conventions and corporate functions, wholesale sales, contribution to designing products and our pioneering of internet e-commerce is well established. Winner of the Telstra Media Awards and recognised as the leader of high standards. We are completely focused on customer service and keeping pace with change.

Our products are timeless in design, made from only quality materials. The designs focus on simplicity, a comfortable fit and practical features. We make no compromise in our quality - our reputation depends on it. We Guarantee all our Products against faulty workmanship for a period of 30 days from date of receipt. The Guarantee does not apply to faults caused by misuse, excessive wear or accidents.

To cancel any order. We will immediately notify this action by email or telephone.

All Orders are subject to availability of stock.

To take reasonable steps to verify that the order & credit card information is bona fide.

Very Simple - please Email us with details of the problem. We will respond asking you to enclose a copy of our email quoting an allocated number with the returned product/s. Any problems with sizing - yes we will exchange or refund. No questions asked provided the product/s were not Made to Order.

We are adding more products to our website on a regular bases. If the product is not shown on our website, please let us know we will do our best to source the product for you

We work hard to ensure your total satisfaction and welcome your feedback. Please don’t hesitate to phone, fax, write or email us.